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Driving AI & IoT-Enabled Intelligent Operations Across the Retail Network

As retail operations become more complex, Artificial Intelligence (AI) and Internet of Things (IoT) are no longer optional but fast becoming a necessity for modern retailers. This webinar explores how retailers are using AI‑powered analytics, edge intelligence, and data-led decision making to enhance store performance and improve customer experience. A key theme was the role of AI and IoT in energy and equipment efficiency across retail stores.

The webinar was hosted by the Retailers Association of India (RAI), a leading trade association representing an entire gamut of retailers.

The discussion draws on the real-world experiences of C‑suite executives who are leading AI and IoT initiatives across their organizations, highlighting practical use cases as well as challenges spanning implementation, adoption, and scalability.

Key takeaways from the session include:

  • Sustainable value comes from addressing clear business problems, not technology deployment alone.
  • Early and well‑scaled adoption delivers lasting competitive advantage.
  • Measurable cost savings across energy, maintenance and operations.

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