Carrier Adds Advisory and Managed Services to the Abound Predictive Insights Solution

KENNESAW, Ga., May 5, 2025 - Carrier has announced the launch of professional services connected to its award-winning, AI-powered Abound Predictive Insights solution. These new services, called Abound Advisory Services and Abound Managed Services, provide customers with access to Carrier’s team of experts to help optimize building performance, minimize operational costs, and maximize the lifespan of critical assets across a building portfolio. Carrier is a part of Carrier Global Corporation (NYSE: CARR), global leader in intelligent climate and energy solutions. 

The Abound Predictive Insights solution seamlessly integrates with BACnet building automation systems, including Carrier’s i-Vu® and Automated Logic’s WebCTRL® system, providing actionable insights for preventative maintenance of assets linked to the building automation system. These assets include building automation servers, controllers, routers, HVAC equipment, refrigerated cases, and walk-in freezers. 

Customers who wish to act on the provided insights may find themselves lacking the time or resources to do so effectively. To address this need, Carrier added Abound Advisory Services and Abound Managed Services to the Predictive Insights solution. 

"Our new advisory and managed service offerings provide customers with the level of support they need to make their buildings more energy efficient, comfortable and environmentally friendly”, said Yasir Qureshi, Director, Carrier Abound. “With our service offerings, customers can fully realize the potential of Abound Predictive Insights and ensure that precise recommendations are applied in time to operate building equipment at peak performance." 

Abound Advisory Services delivers professional guidance to help customers reach their facility goals. With this service, our expert team analyzes insights and provides expert recommendations on how customers can fine tune their equipment and systems for optimum performance. 

Abound Managed Services provides customers with a remote expert management team that is available 24/7, 365 days a year. This team acts as an extension of the customer’s facility management team and delivers services such as generating work orders, scheduling and tracking work order progress until completion, and analyzing the effectiveness of applied solutions. The expert team also provides an annual report based on equipment and system performance analytics, citing recommendations for upgrades or modernization projects with benefits and payback (ROI). In addition, they plan actions that help prevent equipment breakdowns, helping customers achieve their business and sustainability¹ goals. Our managed services helped a multi-site customer in North America save over 15% in energy costs over a 4.5-year period.²

"For businesses to succeed in the era of AI, they need to succeed in adopting AI,” continued Yasir Qureshi. “Facility Management teams may need to re-engineer their traditional processes and use AI to transform their current working model into one that is more proactive and productive. This is where our services come in – to accelerate the adoption of AI for building equipment operations and maintenance and achieve results.” 

For more information, please visit our website at www.abound.carrier.com.

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About Carrier Abound

Carrier Abound provides digitally connected lifecycle solutions and services for diverse building portfolios. The solutions and services enable building management to see deeply and broadly across their assets, prioritize and act on real-time insights, and refine, adapt, and scale on a continual basis to improve energy efficiency and asset performance, enhance occupant comfort and productivity, and streamline compliance reporting. Carrier Abound is part of Carrier Global Corporation.

¹ Based on reduction of energy consumption, truck rolls and leakage of refrigerants
² The customer used the Abound Insights Assistant application along with our managed services offering