A Case Study on a Healthcare Provider
Abound™ Managed Services enabled energy savings, reduced maintenance costs & strengthened internal temperature compliance.
The Sites
A healthcare provider with over 2,500 clinics in the USA. The initial scope included 100 clinics across 6 states, with average facility size of ~8,200 sq. ft.
The Challenges
- Limited visibility into system-wide HVAC performance.
- Reducing energy and maintenance costs without disrupting patient care.
- Adhering to strict internal temperature compliance policies.
- Advancing sustainability goals.
The Solution
Abound Managed Services, that offers the Abound Insights AI platform and Carrier Customer Command Centers, was implemented to help optimize operations across the 100 clinics.
The services enabled:
- Integration with existing HVAC and building controls systems, with no replacement of equipment required.
- Real-time monitoring and centralized visibility across all connected clinics.
- AI-driven predictive maintenance and energy optimization: adjusting schedules and setpoints, detecting deviations in performance.
- Centralized issue triaging and remote resolutions by the command centers.
The Impact
In 5 months, the services delivered:
- 6.7% average monthly energy savings in the last 4 months, exceeding the monthly target of 3.5%.
- 96%+ internal temperature policy compliance and 35% fewer temperature-related complaints YoY.
- 78% of HVAC and lighting issues were resolved remotely, reducing on-site interventions.
- 45 truck rolls were avoided.
The results support the healthcare provider’s ESG goals and sustainability commitments, and the services are being scaled across clinics in the USA.